In accordance with the provisions of Article 20 of the Real Estate Brokerage Act (Official Gazette No. 69/2026), LUXOR NEKRETNINE d.o.o. hereby adopts the following GENERAL TERMS AND CONDITIONS OF BUSINESS and prescribes the AMOUNT OF THE REAL ESTATE BROKERAGE FEE:
GENERAL PROVISIONS
Article 1.
These General Terms and Conditions of Business regulate the conditions under which LUXOR NEKRETNINE D.O.O., as a real estate broker (hereinafter referred to as the Broker), performs real estate brokerage services.
These General Terms and Conditions of Business apply to brokerage in:
1. rental of residential real estate,
2. lease of business premises and other real estate,
3. purchase and sale of real estate,
4. other legal transactions related to real estate that the Broker accepts to perform.
The Broker operates in accordance with the applicable regulations of the Republic of Croatia, professional rules and these General Terms and Conditions of Business.
II. MEDIATION AGREEMENT
Article 2.
The intermediary performs mediation activities exclusively on the basis of the written Agreement on mediation concluded with the client.
The mediation agreement shall determine at least the subject of the mediation, the type and essential content of the legal work, the duration of the agreement, the amount of the mediation fee, any additional services and costs, and other information prescribed by applicable regulations.
The mediation contract is concluded for a certain period of time.
If the duration is not specifically agreed upon, the legal rule applies.
III. INTERMEDIARY SERVICES
Article 3.
Depending on the type of mediation and the contracted scope of service, the Mediator performs the following tasks in particular:
• finding and connecting the principal and a third party in order to conclude a mediated legal transaction;
• informing and communicating with potential contracting parties;
• introducing the client to the average market price of comparable real estate;
• obtaining and inspecting the available documentation on the real estate;
• basic verification of the legal and factual status of the real estate within the scope prescribed by the Law and the contracted service;
- verification of the real estate status within the scope of available data, documentation and direct inspection, without the obligation to perform professional technical, construction, architectural, geodetic or other specialist inspections, unless specifically agreed;
• preparation and publication of advertisements and presentation of the real estate in an appropriate manner;
• organization and conduct of viewings;
• communication and negotiation between the contracting parties;
• assistance in harmonizing essential elements of the legal transaction;
• coordination of the preparation of documentation necessary for concluding a legal transaction;
- undertaking preparatory actions for concluding a legal transaction;
• other actions explicitly agreed upon with the principal.
In the case of rental and lease, the Broker, according to the contracted scope of service, may also participate in the preparation of the rental or lease agreement, the handover record and other documentation related to the implementation of the transaction.
Additional services that exceed the usual scope of mediation may be agreed upon separately.
IV. OBLIGATIONS OF THE INTERMEDIARY
Article 4.
The intermediary is obliged to perform mediation activities with increased care, in accordance with professional rules and customs.
The intermediary is particularly obliged to:
1. try to find and connect the principal with a person interested in concluding a mediated legal transaction;
2. inform the principal of the average market price of a similar real estate;
3. obtain and inspect documents proving ownership or other real rights, to the extent prescribed by law;
4. perform the necessary actions of representing and presenting the real estate on the market;
5. enable or deny viewing of the real estate in accordance with the interests of the principal and the professional assessment of the intermediary;
6. protect the personal data of the principal and business data entrusted to him;
7. inform the principal of circumstances important for the intended transaction that are known to him or must be known to him;
8. perform other actions that are explicitly agreed upon in the Mediation Agreement.
In the case of lease and rental, the Broker will, in accordance with the contracted scope of services, strive to find a suitable lessee or lessee and participate in negotiations and preparations for the implementation of the legal transaction.
V. OBLIGATIONS OF THE PRINCIPAL
Article 5.
The Principal is obliged to provide the Broker with accurate and complete information about the real estate and all circumstances relevant to the brokerage.
The Principal is particularly obliged to:
• deliver or provide access to available documentation;
• warn the Broker of existing encumbrances, third party rights and other circumstances that may be important for the transaction;
• enable a viewing of the real estate;
• inform the Broker of all significant changes;
• pay the contracted brokerage fee;
• settle the separately contracted costs of additional services.
The Principal is not obliged to initiate negotiations or conclude a legal transaction with the person found by the Broker.
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VI. BROKERAGE FEE
Article 6.
The amount of the brokerage fee is determined by the Brokerage Agreement, based on the valid Brokerage Price list.
The agent acquires the right to a brokerage fee by concluding the legal transaction for which he/she brokered, or at another time if this is expressly permitted and agreed upon.
The agent may not charge a brokerage fee to a third party who acquires the role of buyer, lessee, tenant or other role in the legal transaction, if he/she has not concluded a brokerage contract with the agent.
VII. PRICE LIST OF BROKERAGE FEES
Article 7.
1. RENTAL OF RESIDENTIAL PROPERTY
The highest brokerage fee is one monthly agreed rent from each contracting party who has concluded a brokerage contract with the agent.
If the Broker has concluded a Brokerage Agreement with both the landlord and the tenant, the total brokerage fee for the same lease cannot exceed 200% - two monthly agreed rent
If the Broker has concluded Brokerage Agreements with both the landlord and the tenant, and the brokerage fee is paid by only one contracting party, the fee of that party cannot exceed half of the highest total fee set out in this Price List.
The specific amount of the fee paid by each contracting party is determined by its Brokerage Agreement.
2. RENTAL OF BUSINESS PREMISES
The highest brokerage fee is one monthly agreed rent from each contracting party that has concluded a Brokerage Agreement with the Broker.
If the Broker has concluded a Brokerage Agreement with both the landlord and the tenant, the total brokerage fee for the same lease cannot exceed 200% - two monthly agreed rent.
The Broker may conclude separate Brokerage Agreements with two contracting parties for the same real estate, for example with a lessor and a lessee, a lessor and a lessee, or a seller and a buyer.
Each party that concludes a Brokerage Agreement with the Broker has the status of a principal in relation to the Broker.
Each contracting party must, before concluding its Brokerage Agreement, be familiar with the amount of the fee it pays, as well as the total amount of fees that the Broker negotiates for the same real estate.
If the Broker has concluded Brokerage Agreements with a lessor and a lessee, and the brokerage fee is paid by only one contracting party, the fee of that party cannot be higher than half of the highest total fee determined by this Price List.
The total fee for the same real estate must not exceed the highest amount determined by this Price List.
3. PURCHASE AND SALE OF REAL ESTATE
The highest total brokerage fee for the same real estate is 6 % of the agreed purchase price.
If the Broker has concluded a Brokerage Agreement with both contracting parties, the total sum of all brokerage fees charged by the Broker for the same real estate cannot exceed 6% of the agreed purchase price.
The distribution of the total fee between the contracting parties is determined by individual Brokerage Agreements.
If the Broker has concluded Brokerage Agreements with the seller and the buyer, and the brokerage fee is paid by only one contracting party, the fee of that party cannot exceed 3 % of the agreed purchase price.
The Price List does not determine the mandatory distribution of the total fee between the contracting parties.
For example, the total fee may be agreed in different proportions between the parties, provided that its total amount does not exceed the maximum specified in this Price List.
VIII. MEDIATION FOR BOTH CONTRACTING PARTIES
Article 8.
The Broker may conclude separate Brokerage Agreements with two contracting parties for the same real estate, for example with the lessor and lessee, the lessor and lessee, or the seller and buyer.
Each party that concludes a Brokerage Agreement with the Broker has the status of the principal in relation to the Broker.
Each contracting party must, before concluding its Brokerage Agreement, be familiar with the amount of the fee it pays, as well as the total amount of fees that the Broker negotiates for the same real estate.
The total fee for the same real estate may not exceed the maximum amount determined by this Price List.
IX. VIEWING THE REAL ESTATE
Article 9.
The Broker shall not condition the viewing of a specific real estate upon the prior conclusion of a Brokerage Agreement with a person who does not wish to engage the Broker.
The intermediary may offer the interested party to conclude a Brokerage Agreement if that person wishes to use his services, for example, to find real estate, organize additional viewings, collect information, communicate with the other contracting party or participate in negotiations.
A Certificate of Viewing is drawn up regarding the viewing of the real estate, which confirms that the real estate has been shown to the interested party.
X. ADDITIONAL SERVICES AND COSTS
Article 10.
Standard brokerage activities are included in the agreed brokerage fee.
Additional services and costs that are not included in the basic brokerage may be charged only if they have been specifically agreed in advance with the principal.
Such costs must be specified in the Brokerage Agreement, together with the type, amount or method of determining the cost and the person liable for payment.
XI. GENERAL TERMS AND PRICE LIST
Article 11.
The principal is allowed to familiarize himself with the General Terms and Conditions and the Price List before concluding the Brokerage Agreement
The valid Price List applicable at the time of conclusion of the Brokerage Agreement forms an integral part of that Agreement and is signed by the Broker and the Principal.
The Broker keeps records of the valid versions of the Price List and General Terms and Conditions in order to be able to prove which documents were applied in a particular contractual relationship.
This is particularly important: the Ministry explicitly states that the mere publication on the web or a link is not sufficient for the Price List; the Price List that is an integral part of a specific Agreement must be signed.
XII. FINAL PROVISIONS
Article 12.
The relations between the Broker and the Principal are governed by the applicable regulations of the Republic of Croatia.
If a particular provision of these General Terms and Conditions is contrary to a mandatory provision of the applicable regulation, the mandatory legal provision shall apply.
These General Terms and Conditions and the Price List shall enter into force on 07.07.2026.
The Broker is not liable for VAT. VAT is not charged on the stated amounts.